SM Task Management
Complex software system for the internal management of the company’s taks and activities
SM Task Management is the modern software solution for any management team to identify, monitor and organize from start to finish activities and tasks that impact organizational performance.
Features and functionalities:
SM Task Management allows each employee or department to customize dashboards, create their own task classification rules, define permissions, automatic notification templates and automate the entire workflow.
- Tickets, tasks, and other objects
- Manage internal tasks
- Monitor Service Level Agreements
- Monitor employee workload levels
- Complete reporting of employees activities
- Get 24x7 activity statuses without the need for internal meetings
- Analyze blocked tasks
- Balance the employee internal activity
- Analytical reports in the format of lists / pivot tables or graphs
- Messaging and collaboration directly on tasks
- Retrieve the entire communication history and access files / documents
- Advanced system-wide search engine
- Automatic reading and sorting / processing e-mails
- Internal API for integration with other applications and solutions
Advantages and benefits:
Why to choose SM Task Management
Most companies have not yet implemented a task management system, and most of the tasks are still communicated by email, making the whole process of managing them extremely complex and involves a lot of effort, both at the level of time, as well as people.
Companies that can instantly access their workflow and the entire portfolio of initiatives and projects, and that can automate most of the repetitive activity by automatically creating tasks and assigning responsible people and implementation time frames, are the ones that will have the advantage to meet all their Service Level Agreements, increase their productivity in the market in which they operate, and achieve their business goals.
All in all, the SM Task Management solution offers:
- a simple to use, intuitive, and flexible interface for planning, testing and monitoring tasks,
- by accessing a wide range of real-time analyzes, statistics and reports in customizable dashboards,
- with filtering, sorting and display options as a list / pivot tables or graphs by a manager, time frame and workload,
- and which integrates perfectly via API with existing company systems to be able to execute cross-application operations,
- so that ultimately ensure configurability, compatibility, and scalability of tasks across the company.
SM Task Management is a single solution for managing all aspects of a task, including status, priority, time, human and financial resource allocation, recurrence, or deadline notifications.
The solution fully integrates with the other solutions from the business suite:
SM Financial Optimizer
SM Financial Optimizer is the ideal solution for any top management team to instantly access critical financial and operational reports via big data and automatically calculate the company’s key financial indicators to achieve its major business goals and increase profitability.
SM Planning and Budgets
SM Planning and Budgets is the perfect solution for management teams in the financial and operational planning and active monitoring of the budgeting exercise necessary to meet business objectives.
SM Business Scorecard
SM Business Scorecard is the extraordinary software solution for any top management team in formulating, measuring, and implementing the company’s strategy to achieve growth objectives and organizational performance.
SM Process Management
SM Process Management is the flexible software solution for any management team to manage, document and monitor the company's processes to improve its organizational efficiency.
SM Quality and Audit
SM Quality and Audit is the excellent software solution for any management team to effectively audit business processes and work procedures in the operational area necessary to maintain an optimal level of quality and increase organizational performance.