Quality and Audit
An interactive system for keeping quality standards high across the company
SM Quality and Audit is the software any management team needs to audit operational processes and procedures effectively, keeping quality where it should be and lifting organisational performance.
Connected on the move
SM Quality and Audit connects the auditor with the person or team being audited: the audit questionnaire is filled in, the findings are followed up, scores are given and the audit report is completed, assessing compliance over the audited period.
In control, for improvement
SM Quality and Audit tracks how far each task has progressed and lets statuses be updated over the audited period until the assigned owner closes them, with alerts when a deadline is missed — so there is a record of how much the organisation has improved on each subject.
A solution that adds value
SM Quality and Audit records the findings of the audit report and, where needed, raises corrective actions as tasks linked across departments, to close the gap and restore the intended quality standard.
Compliance going forward
SM Quality and Audit produces audit statistics and non-conformity lists at organisation, department and person level, and manages how quality audits evolve, so that these standards are handled better in future.
SM Quality and Audit audits a broad range of organisational and operational elements through an audit questionnaire, records major and minor non-conformities and recommendations, and raises tasks across the organisation, so that quality standards are actually met.
Creating and running quality audits
Customisable audit questionnaires
Documenting non-conformities and audit recommendations to ISO 9001
Creating audit reports
Auditing the company, departments, teams or individuals, processes and procedures
Audit planning
Raising internal tasks with deadlines
Documenting corrective and preventive actions
Quality analysis over time
All in all, SM Quality and Audit gives you:
a dynamic interface tracking what needs improving in the organisation’s quality standards,
based on an audit questionnaire filled in by the audit team,
ending in an audit report whose findings become corrective tasks, linked across departments in the case of a non-conformity or a recommendation for the audited team or person,
all of it aimed at raising organisational performance.
Why choose Process Management
Most companies have no internal audit system for quality standards, so things can quietly degrade over time until the losses become significant.
The companies that audit their processes, people, departments — or the whole company — best are the ones that can show they do the right things in the right way: effective, efficient, keeping quality high, and seeing it in their organisational performance.
SM Quality and Audit is a single solution for digitalising audit work in the service of quality.
Assess your organisation’s quality, take the measures your processes and results need, and restore your performance — on a quality audit system tailored to you, SM Quality and Audit.